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Better Social Media Marketing.

Grow your knowledge with our white papers, guides, success stories and other helpful downloads.

Templates, checklist and more

Your Daily Social Media Moderation To-Dos

Your Daily Social Media Moderation To-Dos

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Social Media Customer Service Response Templates for Your Customer Service on Social

Social Media Customer Service Response Templates for Your Customer Service on Social

Boost your Customer Service on Social Media! Most comments and messages that community managers deal with on a regular basis tend to be a similar set of frequent questions and comments, and can take...
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Guides

Deliver Excellent Customer Service on Social

Deliver Excellent Customer Service on Social

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How to Structure Digital Customer Service Successfully

How to Structure Digital Customer Service Successfully

Build your customer service on Facebook, Instagram, WhatsApp and Co. in the most effective way. We will show you everything you need to know to ensure that your social media customer service is set...
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Social Media Stories: Guide for Businesses

Social Media Stories: Guide for Businesses

How can companies successfully position themselves using stories and short video content? These days, every user is a content creator, and as a result, an emphasis on self-presentation, full-screen,...
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GDPR – Safe in Social Media

GDPR – Safe in Social Media

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Social Media Monitoring

Social Media Monitoring

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Influencer Marketing: An Inside Look

Influencer Marketing: An Inside Look

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How to Create a Social Media Content Plan for Your Company

How to Create a Social Media Content Plan for Your Company

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10 Social Media KPIs Your Company Should be Tracking

10 Social Media KPIs Your Company Should be Tracking

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Social Commerce is Here - This is What You Need to Know

Social Commerce is Here - This is What You Need to Know

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Successfully Plan and Implement an International Social Media Strategy

Successfully Plan and Implement an International Social Media Strategy

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Calendar of Special Events for Social Media in 2022

Calendar of Special Events for Social Media in 2022

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How to Manage Crises and Scandals on Social Media

How to Manage Crises and Scandals on Social Media

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Your Guide to Social Media Stories and Short-form Video Content

Your Guide to Social Media Stories and Short-form Video Content

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Retail Industry

Retail Industry

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Social Media Strategy for the Automotive Industry

Social Media Strategy for the Automotive Industry

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Success Story

Facelift's Social Share Pilot Program for HDI

Facelift's Social Share Pilot Program for HDI

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Supercharging Social Media in the Retail Industry

Supercharging Social Media in the Retail Industry

This is the way: social media as a major lever for attracting new customers Learn how DESSANGE International manages the social media presence of more than 370 hair salons in France, while leveraging...
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Delivering Mouthwatering Social Media Success with Facelift Cloud

Delivering Mouthwatering Social Media Success with Facelift Cloud

Discover how this French restaurant chain effectively manages a social media strategy on over 50 profiles Big Fernand has grown steadily since its inception in 2012 and currently operates dozens of...
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Delivering Multinational Results on Social Media

Delivering Multinational Results on Social Media

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How Jacadi Uses Social Media to Drive Leads

How Jacadi Uses Social Media to Drive Leads

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Selling Excitement on Social Media

Selling Excitement on Social Media

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How a Premier French Cosmetics Brand Launched International Customer-centric Social Media Strategy

How a Premier French Cosmetics Brand Launched International Customer-centric Social Media Strategy

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Local Social Media Communications for Hundreds of Stores

Local Social Media Communications for Hundreds of Stores

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How Social Media Boosts Visibility in the Public Sector

How Social Media Boosts Visibility in the Public Sector

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How HORSCH Successfully Markets Agricultural Machinery for Modern Farming on Social Media

How HORSCH Successfully Markets Agricultural Machinery for Modern Farming on Social Media

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