Make your customers happier faster with Facelift Cloud Moderation

Make your community management workflow easier with Facelift Cloud

With Facelift Cloud Moderation and the help of automatic assignment, custom inboxes, and responsibilities for each social media profile, it will feel like a smooth, daily flight through the jungle of your social community.

Tags and keywords make it easy to analyze topics or recognize critical messages fast.

Handle your community management on the fly

The Facelift Cloud App combines community management and mobile publishing. Your customers and fans don’t care for opening hours on social media.

In the app you will find all the functions you need for your community management. You can work on the go as usual, react to comments, tag elements or assign them to one of your colleagues.

Measure the efficiency and success of your community management

With Team Performance you can quantify and analyze the success of your community management. See immediately how many questions and comments you answered during a certain period and how much time you needed for it.

Assign your colleagues efficiently, answer the questions of your community faster and more reliably and boost your overall customer satisfaction.

Exceptional Customer Service with the WhatsApp Business API

As an official WhatsApp Business Solution Provider, Facelift Cloud offers you the perfect interface to communicate personally and directly with your customers via WhatsApp.

With the help of self-defined tags or alerts, you can quickly assess the situation and efficiently prioritize your responses. For your customers, this means real-time support.