WHATSAPP BUSINESS
Engage with your customers via WhatsApp.
How Facelift customers benefit with WhatsApp Business.
- Get rid of any friction and provide a seamless experience along the customer journey
- Meet customers expectations, adapt to messaging and communicate timely within 24h
- Manage teams, multiple agents and stakeholders, as well as multiple WhatsApp numbers in one central hub
- Use the Facelift App for customer care on-the-go
- Ensure the highest data security standards, GDPR compliance and ISO27001 certified
Manage all your 1:1 chats with customers in a central tool.
Facelift helps businesses to centralize their social communication with Engagement - a secure and certified solution, to efficiently manage conversations with teams consisting of multiple agents, overlooking a lot of social profiles and WhatsApp numbers.
Tags, Custom Inboxes, and response templates will make your life easier and save valuable time while responding to customer queries to improve customer service with new and returning customers.
Prioritize and reply to messages in real-time.
With the help of self-defined tags or alerts, you can quickly assess the situation and efficiently prioritize your responses. For your customers, this means real-time support.
With Facelift Engagement, you get automatic assignments, custom inboxes, and responsibilities for each social media profile. Community management will be a smooth ride through the jungle of social customer care.
Frequently asked questions.
What is Facelift?
Facelift offers the most important tools for successful social media marketing in one application. Content can be scheduled, shared and published on all major networks. Community management and customer service use a unified inbox with all important formats. Dashboards, reports and competitor analyses are available for success analysis. Facelift pays particular attention to teamwork, data security and reliability. The tool is interesting for medium-sized and large companies with high demands on service and quality.
Who is Facelift suitable for?
Facelift is aimed at companies of all sizes. From a small team to multinational corporations with several national subsidiaries and complex hierarchies, we have worked successfully with over 2,000 companies. We are spefically used by organizations with a need for reliability, structure and security.
What networks can I manage with Facelift?
With Facelift, you are given central access to all your social media channels.
Facelift supports Facebook, Instagram, X (Twitter), WhatsApp, YouTube, TikTok, Google Business, Pinterest, Xing and LinkedIn.
How can I test Facelift?
How does the free trial work?
Click on "Start your 14-day trial" to begin with the setup of your free test account. Fill in your personal information like name and e-mail address and tell us what you want to achieve with Facelift. Connect a social profile and give us some info about your job. Now you’re good to go and the trial can start.
In which languages is Facelift available?
Facelift can be used in English, French and German.
What features does Facelift include?
Facelift offers the most important tools for successful social media marketing in one application. Content can be scheduled, shared and published on all major networks. Community management and customer service use a unified inbox with all important formats. Dashboards, reports and competitor analysis are available for success analysis.
What software can be integrated with Facelift?
Facelift works with some technology partners to make integration possible. Some of them are Censhare, Digimind, Squarelovin, Talkwalker and many more. Click on "Partners" for the complete list of integrations.
How secure is my data in Facelift?
Facelift is hosted entirely in Germany as a SaaS (Software as a Service) system, is ISO 27001 certified, TISAX audited and thus meets the highest IT security standards.
Is Facelift GDPR compliant?
Yes.
Request a
demo today
Discover social media orchestration at its finest. Receive a custom-tailored introduction to Facelift, see how it can activate your company's potential, and find your success on social.
Find out about:
Orchestration
Streamline every aspect of your social media strategy end-to-end.
Collaboration
Empower your team with advanced collaboration, flexible user controls for complex team structures, and data security compliance.
Powerful analytics
Leverage robust data capabilities to track KPIs with precision and inform decisions that drive your social media presence.