Manage all your social media channels with Facelift.
Plan, publish, talk with your community, and analyze content on all social channels at once. Save time on daily routines and coordinate across teams – efficient and secure.
Call a Product Consultant directly (+4940 2286 849 111)Professional
on request
unlimited users*
For teams who want to approach and improve their social media management professionally.
- Plan & publish your content
- Engage with your Community
- Analyze your impact
- Social Share / Employer Branding
- Custom Dashboards and Reports
- Competitive Benchmarking
Business
on request
unlimited users*
To empower businesses to master their social media marketing at scale.
- Everything in Professional
- One WhatsApp Business Number included
- Customized approval process
- Sophisticated content planning
- Advanced User + Team Management
Enterprise
on request
unlimited users*
For complex organizations with advanced security or data integration needs.
- Everything in Business
- Single-Sign-On
- Audit log
- Salesforce integration
- Custom Data Retention
- Company notifications
Introducing...
*Our Unlimited Promise.
Social media is no longer a task for just one department, it requires collaboration. Our innovative plans prioritize teamwork. Instead of worrying about bringing in new users, focus on achieving collective success. Leave the rest to us. Embrace the full potential of Facelift and exceed the boundaries of social media teams in a truly Unlimited manner.
Compare functions in detail.
Professional
For a team that seeks business impact on social in the most efficient way.
unlimited users*
Professional
For a team that seeks business impact on social in the most efficient way.
on request
unlimited users*
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Business
To empower businesses to master social media marketing at scale.
unlimited users*
Business
To empower businesses to master social media marketing at scale.
on request
unlimited users*
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Enterprise
For complex organizations with advanced security or data integration needs.
unlimited users*
Enterprise
For complex organizations with advanced security or data integration needs.
on request
unlimited users*
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Post creation and scheduling
Create and schedule posts to publish to integrated social networks. This includes post previews, tagging, mentions and targeting where available
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Multi-channel publishing
Possibility to publish one post to multiple networks, or one post to multiple social pages/profiles. For X (Twitter) however, it is not possible to publish one post to multiple handles.
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Editorial plan
The calendar displays all posts and their status from list to monthly view. It can be filtered by networks, profiles, profile owner or tag
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Quickfill for multi-network post creation
Write a post once and apply it to all networks.
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Tag assignment
You can internally tag a post with labels/tags to categorize and filter them in applications like Dashboard, Reports, or post-performance.
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Desktop Post Preview
Get a preview of your social media post while preparing it and see how it will appear on the networks.
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Mobile Post Preview
Get a preview of your social media post while preparing it and see how it will appear on the networks.
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Post Performance for Facebook, Instagram, X (Twitter) and LinkedIn
Analyze the performance of your social media post in a comprehensive and customizable overview.
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Post promotion for Facebook & Instagram
Once posts have been scheduled, they are available to be promoted or boosted directly from Facelift
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URL shortener
Create short URLs
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Templates for content standards
Content templates allow for sharing content across the company. Includes time frames, tags and notifications.
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Central media library
Store and manage images, videos and any kind of document to prepare your content and collaborate with colleagues. Unlimited storage.
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Employer Branding with Social Share
Social Share App users can easily share a company's pre-prepared posts to their private or business social profiles.
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Simple image editor
Crop your image to fit your post and do basic image enhancements
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Content inspiration
Track curated sources and watch out for events and trends your can leverage for your content strategy. Based on user keywords.
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Individual approval workflows
Approvals per person, team or profile including feedback loop and approval overview
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Custom approval workflow strategies
Multi-level approval workflows are custom strategies by design and allow for applying different strategies per network and multiple stakeholders to approve.
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Approval dashboard
The approver has access to the approval dashboard, which provides a list view for all posts to be reviewed, present and past, as well as a detailed preview of a single post, to comment, reject or approve.
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Advanced planning campaigns & events
Entries for campaign and events, which are color-highlighted in the content calendar, allow content editors and marketers to plan posts according to the timeline and periods. E.g., sales promotion, product launches or exhibitions, etc.
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Access control for content pool
You can assign access rights to decentral stakeholders for content distribution across a larger network of partners, subsidiaries, or markets. Also, when working with external stakeholders, access to the content pool can be helpful and efficient.
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Access control for posts
Manage access to posts across different teams.
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Strategic content planning
Calendar with yearly and quarterly view to coordinate campaigns and events
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Task management and collaboration
Typical Kanban style task board attached to each campaign with (custom) buckets, cards, checklists, due dates
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Censhare integration
Access assets from your censhare instance within Facelift Cloud and speed up the content creation process
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DAM integration
Access assets from the digital asset management system you already use. Your DAM can be integrated in Facelift Cloud
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on request
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Unified Inbox for all channels
Supported Networks: Facebook, Instagram, LinkedIn, Twitter, Google Business, VK, YouTube
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Facebook & Google Business review management
Apart from messages and comments, also reviews on Facebook and Google Business can be moderated in Facelift Cloud
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Facebook & Instagram Ad comments
Not every comment on ads is available in any social media management tool. We made sure to fetch all ad related Facebook or Instagram comments.
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Tag assignment
Messages, comments, and reviews, as well as consumers, can be labeled. These internal labels can be customized and help to categorize and understand conversations.
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Sentiment tracking
Sentiment can be applied to messages, comments and reviews by assigning it via the emoticons for positive, negative or neutral
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Response templates
Be quick and authentic, create and use response templates for the most used answers you need
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Translation functionality
Items in the unified inbox can be translated from their original language to the user language which is either English, French or German.
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Flag items
Flag messages, comments, and reviews to get back to them later. Flagged items will be collated.
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User assignment of inbox items
Messages, comments, and reviews can be assigned to Facelift Cloud users. By default, these items can be assigned to the profile owner or not assigned and are therefore in the "no-owner inbox"
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Mobile App to work on the go
You can work on the go as usual, react to comments, tag elements, or assign them to one of your colleagues. Available for iOS and Android.
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Tag or block users and delete their data
Access further information about the user (or consumer, if you'd like to use that wording) you are interacting with. Add internal notes and view past interactions. Create a To-Do by opening a case within Facelift and collaborating with your teammates. You can block consumers and also delete their data to be GDPR compliant.
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Custom inboxes
Save inbox filter configuration for your every day workflow and make them available for specific teams or colleagues
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Automatic tag & keyword system
Whenever keywords are attributed to tags, incoming inbox items can be automatically tagged.
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Auto resolve
Emojis with a word can be auto-resolved so users can focus on potential critical content.
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Team performance
KPI dashboard to track performance of team members in resolving messages and comments
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Warning & notification system
Automatic email sendout to defined recipient triggered by tag and keyword system (e.g. whenever the tag "customer care" has been automatically assigned to the message, it will trigger an email), and define a threshold for response time
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Internal chat and external collaboration
Possibility to communicate with Facelift Cloud users or external stakeholders on comment level via right-sidebar chat panel
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Access control for custom inboxes
Assign Custom Inboxes to specific teams to make Community Management more efficient.
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Access control for response templates
Assign response templates to specific teams to make community management more efficient.
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WhatsApp Business Platform
1:1 customer interaction with the WhatsApp for business integration. Comes with a number of choice.
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Custom data retention
Customize the rolling period that the data in the unified Inbox is retained.
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Salesforce integration
Forward incoming social media messages to Salesforce
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Data export
Export the items of the unified inbox for further purposes. This option is available on request and related to additional costs for Enterprise clients.
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Enterprise
on request
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Dashboard templates
Understand and track the impact of your social media activities with Dashboards. One predefined Dashboard per social network.
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Data export for widgets
You can download the data from you dashboard's widgets in several formats (CSV, PNG, PDF)
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Custom dashboards
Create custom Dashboards with access to the full range of KPI and graph widgets
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Advanced data export
Download the complete data of any dashboard as XLSX file
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Custom reports
Create scheduled reports page by page with customizable layout, colors and appearance. Share reports across teams and present them in full screen mode
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Dynamic competitor analysis
Compare the performance of your social profiles to your competitors. Choose from historical data of over 1 mio profiles (Facebook, Instagram, Twitter, YouTube) and add any profile
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Access control for dashboards
Control the access to a Dashboard. You can keep your dashboard private, share it with selected teams or the whole company.
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Access control for custom reports
You have full control of the access to a Report. You can keep it private and share it with your or selected teams or across the whole organization.
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Access control for Benchmarking groups and profiles
Manage the access to groups and profiles on team level.
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ISO 27001 certified, GDPR compliant
Scalable and securely applicable for all company sizes, facelift is hosted entirely in Germany as a SaaS (Software as a Service) system. We’re also ISO 27001 certified and thus meet the highest IT security standards. Not to mention, we’re totally GDPR compliant!
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Two-factor authentication
Option to activate 2FA, to add an additional layer of security. First factor is the password to facelift, while the second factor can be prompted by connecting either Microsoft or Google Authenticator.
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Password policies
Define the degree of complexity your users' passwords should be structured.
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Essential user roles
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Mobile app to work on the go
You can work on the go as usual, react to comments, tag elements or assign them to one of your colleagues. Available for iOS and Android.
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Individual user roles
Create users and manage their user profile with access to different products or features
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Team management
Create teams to manage users and their access to assets
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Audit log
Stay on top of every incident with a detailed activity log and be able to review every change that has been made on most objects in facelift
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Emergency options
React as fast as possible if you experience suspicious activity. Reset all passwords or freeze all accounts immediately.
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Single sign-on
Facilitate the login for your users by establishing SSO with SAML 2.
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on request
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Knowledge Base
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In-app chat support
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E-mail support
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Dedicated account manager
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On-demand video calls
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Monitoring & social listening
Extend your expertise with professional monitoring and social analytics capabilities of Facelift's trusted partners.
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on request
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on request
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WE'VE TURNED THOUSANDS OF COMPANIES INTO SOCIAL MEDIA LEADERS
Social media challenges become successes with Facelift - where teamwork meets efficiency across your entire organization.
One workspace, all social networks.
Access all your social media channels with Facelift's centralized platform. Facelift supports Facebook, Instagram, LinkedIn, YouTube, TikTok, Threads, Google Business, Pinterest, X, XING and WhatsApp.
Increase your reach with employee voices
How HDI was able to activate brand ambassadors to effectively spread corporate content on Social Media and increase organic reach.
Supercharging Social Media in the Retail Industry
DESSANGE International takes local retail social to the next level.
Delivering Multinational Results on Social Media
Managing hundreds of locations from one central point? PSA Retail does.
How Jacadi Uses Social Media to Drive Leads
Social media as a major driver of demand generation
“Clear display, easy to use despite a wide range of functions.”
Sven, Manager Global Digital Marketing,
Schwabe Group
Schwabe Group
FAQ
Frequently asked questions.
What is Facelift?
Facelift offers the most important tools for successful social media marketing in one application. Content can be scheduled, shared and published on all major networks. Community management and customer service use a unified inbox with all important formats. Dashboards, reports and competitor analyses are available for success analysis. Facelift pays particular attention to teamwork, data security and reliability. The tool is interesting for medium-sized and large companies with high demands on service and quality.
Who is Facelift suitable for?
Facelift is aimed at companies of all sizes. From a small team to multinational corporations with several national subsidiaries and complex hierarchies, we have worked successfully with over 2,000 companies. We are spefically used by organizations with a need for reliability, structure and security.
What networks can I manage with Facelift?
With Facelift, you are given central access to all your social media channels.
Facelift supports Facebook, Instagram, X (Twitter), WhatsApp, YouTube, TikTok, Google Business, Pinterest, Xing and LinkedIn.
How can I test Facelift?
Here you can register for the trial of Facelift free of charge and without obligation: 
How does the free trial work?
Click on "Start your 14-day trial" to begin with the setup of your free test account. Fill in your personal information like name and e-mail address and tell us what you want to achieve with Facelift. Connect a social profile and give us some info about your job. Now you’re good to go and the trial can start.
In which languages is Facelift available?
Facelift can be used in English, French and German.
What features does Facelift include?
Facelift offers the most important tools for successful social media marketing in one application. Content can be scheduled, shared and published on all major networks. Community management and customer service use a unified inbox with all important formats. Dashboards, reports and competitor analysis are available for success analysis.
What software can be integrated with Facelift?
Facelift works with some technology partners to make integration possible. Some of them are Censhare, Digimind, Squarelovin, Talkwalker and many more. Click on "Partners" for the complete list of integrations.
How secure is my data in Facelift?
Facelift is hosted entirely in Germany as a SaaS (Software as a Service) system, is ISO 27001 certified, TISAX audited and thus meets the highest IT security standards.
Is Facelift GDPR compliant?
Yes.
Optimize your Social Media marketing with Facelift.
We'd love to show you how it works!
Book a one-on-one guided demo of our platform to experience Facelift in real time. It's free and without obligation, we promise!
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