Care for your community. Collaborate with unlimited Teams. Succeed on social.

Facelift Engage is your AI-enhanced collaborative social inbox for all channels with easy teamwork and clear responsibilities between community managers as well as with stakeholders in different departments.

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SIMPLIFY YOUR COMMUNITY MANAGEMENT WITH ONE INBOX

Achieve inbox zero for all channels with smart features to keep customers happy. Connect to all your followers, messages, and reviews in one central workspace — so you can get things done faster.

WORK SMARTER, NOT HARDER.

Managing multiple channels, profiles, locations, messages and comments is cumbersome. Let the automatic tagging and warning-system help you to focus on and resolve critical messages first, and use Facelift AI, to help you to draft optimized answers on the fly.

  • Facelift Engage centralizes all your social media interactions—comments, messages, and reviews—into a single inbox, making it easy to manage and respond across all platforms from one place.

     

    One Central Inbox
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One Central Inbox
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Work from anywhere, even with Facelift Mobile App
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AI Optimizer
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Response Templates
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Bulk Actions
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Custom Inboxes
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Facelift Engage for...

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  • Achieve inbox zero in no time

    Clear one inbox for all networks fast. With auto-resolve alert- and tagging-system you can save time and be more efficient.

  • Connect and collaborate

    Approach every colleague in our chat without the need to send screenshots or links via e-mail.

  • Work smart and from everywhere

    Quick and optimized answers supported by Facelift AI and community management on the go with our mobile app

“What I like most about Facelift is the intuitive use of the tool, as well as the wide range of options and the good personal support.”
Sarah Zarges, Online Marketing Manager,
SPAX International GmbH & Co. KG
Collaboration is Key

COLLABORATION IS KEY. COMPANY-WIDE.

Social media is no longer a task for just one department, it requires company-wide collaboration, often with external collaborators. Our plans prioritize teamwork. Instead of worrying about bringing in new users, focus on achieving collective success.

Chat with colleagues while replying to messages, get instant browser notifications if there is a need to act quickly, see who is assigned to a message or already typing and ask for approvals in one central workspace.

YOUR RESOURCES TO BUILD AN ENGAGED AUDIENCE

Manage multiple channels with ease and respond quickly with all essential tools at your fingertips.

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Facelift AI

Write better replies faster and optimize your answers with our Facelift AI.

 

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Response Templates + Drafts

Ensure quality responses with approved templates or drafts to prepare

 

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Custom Inboxes

Organize messages and comments the way you want it

 

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Mobile App

Work on the go as usual, react to comments, tag elements, or assign them to one of your colleagues.

 

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Chat + Activity Bar

Loop in all necessary colleagues

 

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Collaborate via Link

Involve stakeholders right where they are needed

Review Management

Apart from messages and comments, reviews on Facebook and Google Business can be managed in Facelift as well.

Inbox bulk actions

Easily hide, delete, label, assign, and review all of your social conversations in bulk.

 

Inspector + Internal Notes

Keep an eye on your trolls and biggest fans

 

Filter + Search

Filter for status, network and/or profile, date range, tags, owner

Comment sweepstakes

Select one or multiple random winners from the comments on your Facebook, LinkedIn, TikTok, YouTube, or Instagram posts.

Fully integrated with your Facelift workspace.

FAQ

Frequently asked questions

What is Facelift Engage, and how can it benefit my business?

Facelift Engage is a comprehensive tool designed to streamline and enhance your social media interactions. It allows you to manage all your social media messages, comments, and reviews in one centralized inbox. This ensures that no customer query goes unanswered, improving your response times and overall customer satisfaction.

Can I collaborate with my team using Facelift Engage?

How does Facelift Engage help in managing social media crises?

Is Facelift Engage suitable for managing multiple social media accounts?

What social media channels are supported in Facelift Engage?

Is it possible to receive Ad comments?