The Platform Autumn Release brings a set of updates designed to make your daily work smoother, faster, and more connected. From improved keyword handling and a more collaborative text editor to unified mobile-friendly notifications and new publishing options for Bluesky and Mastodon, these enhancements help your team stay organised, consistent, and ready to engage where it matters most. All included in our Autumn Release.
Improved Keyword Handling
Working with keywords in Engage is now much easier. You can create multiple keywords at once by separating them with commas, making the setup process faster and more efficient.
Managing them has also been simplified: use filters to find specific tags quickly, bulk select to edit or delete, and even merge similar keywords to keep things clean and consistent. These enhancements help maintain a clear and organised system, making it easier for teams to manage tagging across all Engage workflows.
Unified and Mobile-Friendly Notifications
Never miss a beat. Facelift notifications are delivered in a cohesive, mobile-optimised design across email, in-app, and push channels. Whether working on a desktop or checking updates on the go, alerts arrive in a clear and unified format. The redesign makes staying on top of assignments, comments, and status changes easier without confusion. With all notification types aligned, you can quickly see what needs your attention and act on it, no matter where you are.
Bluesky & Mastodon
Facelift now supports publishing on Bluesky and Mastodon, expanding your reach to two of the fastest-growing decentralised platforms. This integration helps you connect with new communities and audiences while keeping all publishing efforts in one place.
By including Bluesky and Mastodon in your workflows, your brand voice stays consistent across established and emerging networks. This gives your team more opportunities to engage, experiment, and grow visibility where conversations are happening next.
Improved text editor for Collaboration
The new text editor is now available across Engage, Administration, and Orchestrate, wherever formatting is properly integrated into the chat. It introduces essential functions every modern software should provide while making daily work noticeably easier.
Simplifying collaboration, content creation, and editing reduces workload and cognitive effort, so your team can work faster and more efficiently. From a usability perspective, the new editor removes friction in everyday tasks and creates a smoother, more positive experience across the application.
